Stronghold HR Solutions LLC, a Pennsylvania limited liability company, doing business as Mary V., Mary V. Coaching, and Stronghold Advisory (collectively, “Mary V. Coaching,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit maryverratti.com, register for a workshop, schedule an appointment, purchase a product or service, join our email or text message list, or otherwise interact with our business.
INFORMATION WE MAY COLLECT
We may collect the following types of information:
Personal information: This may include your name, email address, telephone number, mailing address, billing information, and other information you voluntarily provide.
Program and service information: We may collect information you provide when completing applications, forms, questionnaires, surveys, workshop registrations, or coaching materials.
Payment information: Payments may be processed by third-party payment providers. We do not necessarily receive or retain your complete payment card information.
Communications: We may retain emails, text messages, form submissions, customer-service requests, and other communications you send to us.
Website and usage information: We may automatically collect information such as your IP address, browser type, device information, referring website, pages visited, and the dates and times you access our website.
Cookies and similar technologies: We may use cookies and related technologies to remember preferences, understand website activity, improve performance, and support marketing efforts. You may adjust your browser settings to limit or reject cookies, although some website features may not function properly as a result.
HOW WE USE YOUR INFORMATION
We may use your information to:
* Provide and improve our website, coaching services, workshops, programs, and other offerings
* Process registrations, purchases, and payments
* Schedule appointments and send confirmations and reminders
* Respond to questions and customer-service requests
* Send newsletters, educational content, business updates, and promotional offers when permitted
* Send text messages when you have provided the appropriate consent
* Personalize your experience with our business
* Maintain business and transaction records
* Detect misuse, fraud, or security concerns
* Comply with legal and regulatory obligations
* Enforce our agreements and protect our legal rights
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.
TEXT MESSAGE PRIVACY
If you provide your telephone number and consent to receive text messages from Mary V. Coaching, we may send appointment confirmations, appointment reminders, workshop or event information, customer-care messages, and occasional marketing or promotional messages.
You may opt out of text messages at any time by replying STOP. You may reply HELP for assistance. Message frequency varies. Message and data rates may apply.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with subcontractors that provide support services, such as customer service, communications technology, or message delivery, only as necessary to provide those services. All other categories of information sharing exclude text messaging originator opt-in data and consent. Text messaging opt-in data and consent will not be shared with any third parties.
Your consent to receive marketing text messages is not a condition of purchasing any product or service.
HOW WE SHARE INFORMATION
We do not sell or rent your personal information.
We may share information with trusted service providers that help us operate our business, including:
* Website and hosting providers
* Customer relationship management and communications platforms
* Email and text message service providers
* Appointment scheduling systems
* Payment processors
* Analytics and security providers
* Professional advisers, such as attorneys or accountants
These providers may access information only as reasonably necessary to perform services on our behalf.
We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our business, clients, users, or legal rights.
DATA RETENTION
We retain personal information for as long as reasonably necessary to provide our services, maintain business records, fulfill legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on the type of information and the reason it was collected.
DATA SECURITY
We use reasonable administrative, technical, and organizational safeguards to protect your personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. You provide information online at your own risk.
THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to websites, platforms, or services operated by third parties. We are not responsible for the privacy practices, content, or security of those third parties. Please review their privacy policies before providing personal information.
CHILDREN’S PRIVACY
Our website and services are intended for adults 18 years of age and older and are not directed to children. We do not knowingly collect personal information from anyone under 18. Consistent with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect information from children under 13, and if we learn that we have received information from a child under 13, we will take reasonable steps to delete it.
YOUR PRIVACY CHOICES
Depending on applicable law, you may request to:
* Access the personal information we maintain about you
* Correct inaccurate or incomplete information
* Request deletion of your information
* Withdraw consent for certain communications
* Unsubscribe from marketing emails or text messages
To submit a request, contact us at [[email protected]](mailto:[email protected]). We may need to verify your identity before completing a request. Certain information may be retained when required for legal, accounting, security, or legitimate business purposes.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted indicates your acknowledgment of the updated policy.